When should you dial 999?

The police service depends heavily on members of the public to use the 999 telephone service appropriately in order to prevent crime and catch criminals.

There are two instances in which 999 should be immediately called:

When speaking with the telephone operator, please give them as much information as you can about the incident, its exact location, and try to give detailed descriptions of the offender(s).

For Non-Emergencies - dial 101 or, preferably, send an message via the website

Our police area is Henleaze; there can be a long delay so use the website www.avonandsomerset.police.uk. Search for Henleaze or ‘Report a crime or incident form’.

You can report crime ​anonymously​ by calling CRIMESTOPPERS - 0800 555 111 (Freephone).